Return and exchange
Returns:
- Customers have a specified period (e.g. 14 days) to return their purchase if they are unsatisfied with it.
- The product must be in its original packaging and unopened or unused.
- Customers may be responsible for the cost of return shipping unless the product is defective or damaged.
- Refunds will be processed once the returned product is received and inspected.
Exchanges:
- Customers may request an exchange within a specified period (e.g. 14 days) if they received a defective or damaged product.
- The product must be in its original packaging.
- The exchange will be processed once the returned product is received and inspected.
Exceptions:
- Perishable items (Bran flakes , Dark chocolate , dry fruits ) cannot be returned or exchanged.
- Sale items may be final sale and not eligible for returns or exchanges.
- The policy may be subject to change at any time without notice.
- It is necessary to open the shipment during delivery by the representative to ensure that the order is complete, without any problems, and to check the production and expiration dates.
- If the product is unsuitable, defective, or improperly packaged and not suitable for use, please contact customer service for a return, which is a right, and a full refund or replacement with another product will be provided.
- Customers have a specified period (e.g. 14 days) to return their purchase if they are unsatisfied with it.
- The product must be in its original packaging and unopened or unused.
- Customers may be responsible for the cost of return shipping unless the product is defective or damaged.
- Refunds will be processed once the returned product is received and inspected.
Exchanges:
- Customers may request an exchange within a specified period (e.g. 14 days) if they received a defective or damaged product.
- The product must be in its original packaging.
- The exchange will be processed once the returned product is received and inspected.
Exceptions:
- Perishable items (Bran flakes , Dark chocolate , dry fruits ) cannot be returned or exchanged.
- Sale items may be final sale and not eligible for returns or exchanges.
- The policy may be subject to change at any time without notice.
- It is necessary to open the shipment during delivery by the representative to ensure that the order is complete, without any problems, and to check the production and expiration dates.
- If the product is unsuitable, defective, or improperly packaged and not suitable for use, please contact customer service for a return, which is a right, and a full refund or replacement with another product will be provided.